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Resolved

Degraded Site Performance

Jul 10, 2026 at 5:12pm UTC
Affected services
app.wattch.io
Wattch API
Kiosk API
Kiosk API V2
Push Data Ingestion Service

Resolved
Jul 10, 2026 at 6:50pm UTC

This incident has been resolved.

Updated
Jul 10, 2026 at 5:58pm UTC

We have identified a workaround for the third-party client, and services are recovering. Users may continue to experience slightly degraded availability until the fix is fully deployed and the provider's incident is resolved; however, critical service errors have been addressed.

Created
Jul 10, 2026 at 5:12pm UTC

Wattch is currently experiencing degraded performance. We have identified the likely source of this issue to be an upstream third-party vendor. We are actively working on a resolution and will provide updates when available.