This incident has been resolved.

Our cellular provider has posted a resolution to their incident, but we are still seeing an unexpected number of disconnected WECs. We have reached out to the provider for further clarification.

We are continuing to see intermittent issues with our cellular provider. They have acknowledged the issue and posted an incident here: https://status.hologram.io/incidents/g8wx16h0fp1q. Most WECs are connected, but we expect to continue to see a higher rate of temporary connectivity issues until this is resolved. Thank you for your patience.

We are seeing a high number of cellular connectivity issues across our fleet. Most modems are falling back to their backup SIMs, so any outages should be intermittent. We will continue monitoring the situation and will provide updates whenever they become available.