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Degraded
Partial Cellular Outage
Jul 28 at 01:41pm EDT
Affected services
Push Data Ingestion Service
Resolved
Jul 28 at 05:19pm EDT
It looks like everything has fully recovered!
Affected services
Push Data Ingestion Service
Updated
Jul 28 at 04:03pm EDT
Most modems have recovered and we are monitoring to see the remaining few come back online.
Affected services
Push Data Ingestion Service
Created
Jul 28 at 01:41pm EDT
There is a partial cellular outage on one of our carriers leading to a subset of modems being offline (~9%). Modems should resolve automatically once the upstream issue is resolved. We will post an update as soon as everything is recovered.
We are seeing around half of these devices recover/switch SIMs. No data will be lost.
Affected services
Push Data Ingestion Service